(KRON/BCN) — PG&E officials have hired a consulting firm to find out what caused a power outage in Monterey County Sunday that still has about 28,000 customers without power, a PG&E spokeswoman said.
PG&E officials hired Exponent Inc., a scientific and engineering consulting firm, whose staff will be working through the night to determine the cause, PG&E spokeswoman Jacqueline Ratto said.
About 28,000 of the roughly 55,700 affected customers were without power as of 6 p.m., Ratto said.
A damaged electric transmission tower caused high voltage power lines to come down Sunday morning in the Moss Landing area, she said.
The lines came down at about 7 a.m. and by 9:30 a.m. thousands were without power, she said.
Customers in the area of Sand City, Seaside, Pacific Grove, Carmel-by-the-Sea, Monterey and surrounding areas have been affected by the outage, Ratto said.
Utility crews expect to have power restored to all customers by 11 p.m., she said.
PG&E officials suggest customers unplug all electric appliances before power is restored to avoid overloading circuits. Leave one lamp plugged in and turn on appliances one at a time after power comes on, PG&E officials suggest.