NEW YORK (AP) — Twitter, long criticized as a hotbed for online harassment, is expanding ways to curb the amount of abuse users see and making it easier to report such conduct.
Twitter said Tuesday that it is expanding a “mute” function that lets people mute accounts they don’t want to see tweets from. Now, users will be able to mute keywords, phrases and conversations they don’t want to get notifications about.
Users who decide to mute things won’t see them.
The words, phrases and conversations will continue to exist on Twitter, and anyone who doesn’t mute them will continue to see them.
But the company is also making it easier to report hateful conduct, and said it has re-trained its support teams about its policies and hateful conduct.