Closed Captioning Contact Information


To report Closed Captioning program, issues or concerns, please contact our Captioning Hotline by e-mail or call our captioning coordinator at the phone number below.

PHONE: (415) 561-8917
FAX: (415) 561-8142

Please include information regarding the program, problem or other pertinent information. We will investigate your inquiry within 1 business day.

To submit written issues, complaints or concerns, please contact the following:
Pat Patton, Program Director & Closed Captioning Coordinator
1001 Van Ness Avenue
San Francisco, CA. 94109
Phone: (415) 561-8917
FAX: (415) 561-8142

Before submitting a formal complaint we recommend you first contact our captioning hotline so we may attempt to resolve your issue immediately and save you the need for a formal complaint. We will respond to written complaints within 30 days.